We hope you enjoy your purchase, and work very hard to produce high-quality products with favorable shipping profiles... However, if you should need to exchange your eligible item(s) - return shipping to the brand is at your own expense, and a re-shipping fee of $3.99 is required for your new package.
- To initiate an exchange, send a note to the shop (orders@littleKMD.com) including your order number with your request to confirm eligibility.
- Send your new, unworn product(s) back. Delivery confirmation service strongly suggested!
- You will be issued a new invoice for the re-shipping fee via email.
- Upon successful receipt of the returned item(s) and payment of your re-shipping invoice, your replacement order will be entered into the production queue behind outstanding orders waiting in front of it. See current shipping/production notes at littleKMD.com to determine your turnaround time.
- Your exchange order will ship via Standard delivery service once it has reached the top of the production queue. You will receive an email with a new shipping confirmation number.